Any amount once added to the cric11star account of user can’t be refunded back to the user in any case, and the amount can be used to join the leagues, fun features and Contest(s) organized by cric11star.

The individuals using the services and Fun Features provided by cric11star are not permitted to cancel any transaction which has been once confirmed. However, cric11star is authorized to permit any user to cancel a transaction and refund the transaction amount paid by the user at its sole and absolute discretion, in an event :If the User sends a written request to cric11star from the registered email Id to cancel such payment; or If the payment is made for participation in the paid version(s) of the Contest(s), the cancellation request must be received at least 1 day prior to the commencement of the round in respect of which the payment is made; cric11star shall not be liable to refund any amount thereafter.

cric11star reserves the rights to refund the transaction amount to the user in the above mentioned case at its sole and absolute discretion post deducting applicable cancellation charges and taxes. Further, amid the transaction process, the users should take a note of the additional terms and conditions which significantly govern the transaction. In an event wherein the clauses defined in additional terms and conditions conflict with the present Terms and Conditions defined by cric11star, the additional terms, and conditions associated with transactions shall prevail. The refund is only applicable to the amount used to join any league and shall be refunded to the cric11star User Account source, as deducted.

In case of any unforeseen event, e.g. Force majeure, event cancellation, or technical errors and others, only league joining amount will be refunded as used to join the league, there will be no claim on the winning as per the rank